bg787 Privacy Policy
We are committed to protecting your personal information. This policy explains what data bg787 collects, why we collect it, and how we keep it secure.
1. Introduction
bg787 ("we", "us", "our") operates the online gaming platform accessible at bg787.app ("the Platform"). We take the privacy of our players seriously. This Privacy Policy explains how bg787 collects, uses, stores, and protects personal information when you visit the Platform, create an account, make a deposit or withdrawal, or use any of our services.
By accessing the Platform and creating an account, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree, please do not use the Platform.
2. Information We Collect
bg787 collects personal information that is necessary to provide you with a safe, fair, and functional gaming experience. The categories of personal data we collect include the following.
- 2.1Registration Data: When you create a bg787 account, we collect your full name, mobile number, date of birth, and any other information you provide during registration. This data is required to verify your identity and ensure you meet the minimum age requirement of 21 years.
- 2.2Financial Data: We collect information related to deposits and withdrawals, including the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction amounts, and transaction timestamps. We do not store full payment credentials (e.g. full card numbers or mobile banking PINs) on our servers.
- 2.3Technical Data: When you access the Platform, we automatically collect certain technical information including your IP address, device type, operating system, browser type, session duration, and pages visited. This data helps us detect fraud, maintain platform security, and improve the player experience.
- 2.4KYC Documents: Where required to verify your identity or comply with applicable regulations, bg787 may request copies of government-issued identification (e.g. National ID Card, passport). These documents are stored securely and used solely for verification purposes.
3. How We Use Your Information
bg787 uses the personal data we collect only for the purposes described in this Privacy Policy. We do not use your data for any purpose that is incompatible with the reason it was originally collected.
- 3.1Account Management: To create and maintain your bg787 account, verify your identity, process deposits and withdrawals, and provide customer support when you contact us.
- 3.2Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, and other prohibited activities that violate our Terms and Conditions or applicable law.
- 3.3Platform Improvement: To analyse usage patterns, identify technical issues, and improve the performance, stability, and user experience of the Platform. Aggregated and anonymised data may be used for internal analytics — this data cannot be used to identify individual players.
- 3.4Legal Compliance: To comply with applicable laws, regulations, and lawful requests from competent authorities, including requests to disclose information in connection with the investigation of financial crime or other serious offences.
- 3.5Responsible Gaming: To monitor gaming activity for signs of problem gambling and enforce responsible gaming limits, self-exclusions, and cooling-off periods that you have set on your account, as described in our Responsible Gaming policy.
4. Cookies and Tracking Technologies
bg787 uses cookies and similar tracking technologies to operate the Platform and improve your experience. Cookies are small text files stored on your device when you visit the Platform.
- 4.1Essential Cookies: These are required for the Platform to function correctly — they keep you logged in during a session, maintain your language preference, and ensure your account balance is displayed accurately. Essential cookies cannot be disabled without breaking Platform functionality.
- 4.2Analytics Cookies: We use analytics data to understand how players interact with the Platform — which pages are visited most, where errors occur, and how navigation flows work. This data is aggregated and does not identify individual players. You may disable analytics cookies via your browser settings without affecting your ability to play.
- 4.3Managing Cookies: You can control or delete cookies through your browser settings at any time. Please note that disabling essential cookies may prevent parts of the Platform from functioning correctly. bg787 does not use third-party advertising cookies or cross-site tracking technologies.
5. Sharing Your Information
bg787 does not sell your personal data. We share information with third parties only in the limited circumstances described below. In every case, we ensure that the third party receiving your data is bound by confidentiality obligations consistent with this Privacy Policy.
- 5.1Payment Processors: We share transaction data with payment service providers (bKash, Nagad, Rocket, Upay, and card processors) solely to process your deposits and withdrawals. These providers are independent data controllers and their own privacy policies govern the processing of your payment data.
- 5.2Game Providers: Game software providers (such as Evolution Gaming, Pragmatic Play, Spribe, NetEnt, and Microgaming) receive limited technical data needed to deliver game sessions to your device, including session tokens and wager amounts. They do not receive your full account profile or payment details.
- 5.3Legal Authorities: bg787 may disclose personal data to law enforcement agencies, regulatory bodies, or courts when required by applicable law, a valid court order, or to protect the rights and safety of the Platform, its players, or third parties.
6. Your Privacy Rights
bg787 respects your rights over your personal data. To exercise any of the rights below, contact our support team at [email protected]. We will respond to your request within a reasonable timeframe, typically within 30 days.
7. Data Retention
bg787 retains personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or for as long as required by applicable law. Account data (registration details, transaction history, KYC documents) is retained for a minimum of five years following account closure to comply with anti-money laundering regulations and financial record-keeping obligations.
Where your account has been closed at your own request and no outstanding balances, bonuses, or disputes remain, bg787 will anonymise or delete your personal data as soon as reasonably practicable after the mandatory retention period has expired, unless a longer retention period is required by law.
8. Security of Your Data
bg787 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the Platform is protected by SSL (Secure Sockets Layer) encryption. Our servers are hosted in secure data centres with restricted physical and logical access controls.
While bg787 takes every reasonable precaution to secure your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, bg787 will notify affected players as soon as practicable and take all reasonable steps to contain and remediate the breach.
9. Players Under 21
bg787 is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been collected from a player who is under 21 years of age, we will delete that data immediately and close the associated account. If you believe a minor has accessed bg787, please contact us immediately at [email protected].
10. Changes to This Privacy Policy
bg787 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via the mobile number or contact details held on their account.
Your continued use of the Platform after a revised Privacy Policy has been published constitutes your acceptance of the updated policy. We encourage you to review this page periodically so that you are always aware of how your personal data is being handled.
Check our FAQ for quick answers, or explore bg787 Casino knowing your data is fully protected.